How to use CalmLet

Creating your account

1. Go to app.calmlet.co.uk and click Create Account.

2. Enter your full name, email address and a password (at least 8 characters).

3. Tick the box to confirm you agree to the Privacy Policy and Terms of Service.

4. Optionally tick the box to receive product updates and compliance tips.

5. Click Create Account. Your free 14-day trial begins immediately — no credit card required.

Signing in

1. Go to app.calmlet.co.uk.

2. Enter your email and password, then click Sign In.

3. You will be taken to your Dashboard.

Understanding the status colours

Adding a property

1. Click Properties in the bottom navigation bar.

2. Click the + Add Property button.

3. Enter the property address, type (e.g. Flat, House, HMO), number of bedrooms, and estimated value.

4. Click Save. The property will appear in your list.

Viewing a property

1. Tap any property card to open its detail view.

2. From here you can see all certificates, tenants, and tasks associated with that property.

3. The coloured status indicator on the card shows whether any certificates need attention.

Editing or deleting a property

1. Open the property, then tap the Edit button to change any details.

2. To delete, open the property detail and tap Delete property. This will permanently remove the property and all its associated data.

Certificate types you can track

Adding a certificate

1. Go to Certificates in the navigation bar, or open a Property and tap Add certificate.

2. Select the certificate type from the list.

3. Enter the issue date, expiry date, and optionally: contractor name, reference number, and notes.

4. To attach the document, tap Upload document and select a PDF, JPG or PNG (up to 5 MB).

5. Click Save.

Renewing a certificate

1. When a certificate is renewed, add it as a new certificate using the same process above.

2. CalmLet automatically marks the previous certificate as Replaced — it stays in your history for reference but won't show as active.

Downloading or printing a certificate

1. Open the certificate by tapping it in the list.

2. If a document is attached, you'll see a Download button and a Print button.

3. Use these to share the document with a tenant or keep a printed copy.

Setting up expiry reminders

Adding a tenant

1. Go to Tenants in the navigation bar and click + Add Tenant.

2. Enter the tenant's name, email address, and phone number.

3. Link them to a property using the property dropdown.

4. Fill in the tenancy start and end dates, monthly rent, and deposit amount.

5. Optionally enter the Deposit Protection Scheme (DPS) reference number.

6. Add any notes and click Save.

Tenancy Agreements

Creating a task

1. Go to Tasks and click + Add Task.

2. Enter a title and optional description.

3. Set a due date and optionally link the task to a property or certificate.

4. Click Save.

Completing a task

1. Tap the task to open it.

2. Click Mark complete. Completed tasks move to the bottom of your list.

Adding a contact

1. Go to Contacts and click + Add Contact.

2. Enter the name, category (e.g. Gas Engineer, Electrician, Letting Agent), phone, email, and website.

3. Optionally enter their Gas Safe / NICEIC registration number in the Reg field — useful for verifying credentials quickly.

4. Add any notes (e.g. "Covers central London only, 2–3 day lead time") and click Save.

Recording a communication

1. Go to Tenants and open the tenant you communicated with.

2. Scroll to the Communications section and click + Log communication.

3. Select the type: Email, Phone, Letter, or Visit.

4. Enter the date, subject and a summary of what was discussed.

5. Optionally attach a supporting file (e.g. a copy of the email or letter as a PDF).

6. Click Save.

Recording income and expenses

1. Go to Tax in the navigation bar.

2. Click + Add Income / Expense.

3. Select the category — e.g. Rental Income, Mortgage Interest, Repairs & Maintenance, Agent Fees, Insurance, etc.

4. Enter a description, amount (£), and the date it occurred.

5. Optionally link the record to a specific property.

6. Click Save. The record will appear in your list for the current tax year.

Understanding the quarterly view

• The quarter period (e.g. Q1: 6 Apr – 5 Jul)
• The submission deadline
• Whether it's Submitted, Due soon, or Pending

Marking a quarter as submitted

1. Click Submit Q1 (or whichever quarter) on the quarter card.

2. CalmLet will show you a summary of income, expenses and net profit for that period.

3. Click Mark as Submitted to record that the quarter has been filed.

Allowable expenses you can claim

Account details

Subscription & billing

1. Go to Settings → Subscription to see your current plan.

2. Click Upgrade to choose a paid plan and enter your card details via Stripe's secure checkout.

3. To cancel or change your payment details, click Manage billing to open the Stripe Customer Portal.

Notification preferences

1. Go to Settings → Notifications.

2. Choose how many days before expiry you'd like to be reminded — you can set two thresholds (e.g. 60 days and 14 days).

3. Save your preferences. CalmLet will send email reminders to your registered email address.

Referrals

Exporting your data

1. Go to Settings → Data.

2. Click Export my data to download a full JSON export of all your properties, certificates, tenants, tasks, contacts and tax records.

3. This export satisfies your right to data portability under UK GDPR.

Deleting your account

1. Go to Settings → Data and click Delete my account.

2. This permanently deletes all your data. Export your data first if you need to keep it.